1. General conditions

Welcome to our online concept store Sanficol. These are our Terms and Conditions which are applicable to all purchases made through the internet site www.sanficol.com.

Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing the SANFICOL website, mobile or tablet application, or any other feature or other SANFICOL platform (collectively “Our Website”) you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy.

In these Terms, “we”, “us”, “our” and “The Company” refers to Sanficol, and “you” and “your” refers to you, the user of Our Website.

We may modify these Terms for any reason (at any time) by posting a new version on Our Website. In such a case, the applicable conditions will be those in effect at the time you place your order. Please review these Terms periodically for changes. If you object to any provision of these Terms or any subsequent modifications to these Terms or become dissatisfied with Our Website, in any way, your only recourse is to immediately terminate use of Our Website.

  • Orders:

Orders are submitted through our online ordering page, based on the items available in our online shop.

Purchasers who wish to place an order must:

1) Identify themselves with a valid postal address 
2) Fill out the registration form, giving all information required; 
3) Accept these conditions
4) Confirm their order and its payment
5) Make the payment in accordance with the stated conditions.

All data supplied and the recorded confirmation constitute proof of signature and acceptance of the transactions made.

We will send an email order confirmation of the recorded order.

  • Order Cancellation

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

●  Products availability

●  Errors in the description or prices for Products

●  Errors in your Order

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Products you purchase can only be returned or refunded in accordance with the Returns and Exchange policy.

Cancellation and force majeure

Force majeure refers to any unexpected external event beyond our control that hinders our ability to carry out our usual services. In situations recognized by law as force majeure, the obligations related to the current order will be put on hold for the duration of the event. If the force majeure persists for more than 30 consecutive days, the order will be canceled. Furthermore, Sanficol reserves the right to terminate any contract at any time, without providing a reason. Should this occur, we will refund the purchaser.

  • Availability, Errors and Inaccuracies

We frequently refresh our product selection. However, items in our shop might be incorrectly priced, inaccurately described, or out of stock, and there could be delays in updating product details or advertisements on other websites.

We do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to modify or update information and to correct any errors, inaccuracies, or omissions at any time without prior notice.

  • Prices Policy

The prices of the merchandise appearing on the website www.sanficol.com, are net prices in Swiss francs (CHF). The prices in effect are those published on the website, www.sanficol.com.

For all orders sent out of Switzerland, customs duties and taxes might be charged to the customer.

The customer is responsible for all procedures necessary for the importation of goods into his territory in accordance with the law in his country.

Sanficol reserves the right to change its prices at any time, it is however understood that the price appearing on the site on the date of the order will be the only applicable price for the purchaser.

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

  • Payments

Payment can be made through various payment methods we have available, such as Visa and MasterCard cards or online payment methods (PayPal and TWINT for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of your order.

  • Responsibility

Sanficol promises to put in place all means at its disposal to ensure the best possible quality of service. However, www.sanficol.com cannot be held responsible for malfunctions occurring on the internet and electrical networks.

  • Applicable Law and jurisdiction

These general sales conditions are subject to Swiss law, no matter what the country of the purchaser.

In case of a legal vacuum, the provisions of the Swiss Code of Obligations are alone applicable. Any dispute is subject exclusively to Swiss law.

  • Miscellaneous

If you have any questions about these Terms and Conditions, You can contact us:

●  By visiting this page on our website:  www.sanficol.com

●  By sending us an email: info@sanficol.com

Date updated: 23-08-2024