At Sanficol, we are committed to protecting your privacy and to gaining and maintaining confidence and trust of all visitors to our website. The personal data that you transmit to us are recorded only in the files of www.sanficol.com. We collect information from you when you visit our site, register an account, complete an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, date of birth, or credit card information. You may, however, visit this site anonymously.
Uses of information:
Any of the information we collect from you may be used in one of the following ways:
1) To improve customer service
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Unless you decide to opt-in to our promotional newsletter lists.
If you opt-in, we may use this information to notify you of any Sanficol updates, new inventory, or promotions. If you don’t wish to receive these newsletters or updates then simply use the “UNSUBSCRIBE” feature in the footer of the email.
2) To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Who has access to your information?
Your personal data security is our priority. We will not sell trade or transfer your personal information to any third parties under any circumstances. We will not share your information with third parties for marketing purposes.
This does not include trusted third-party services, who assist us in operating our website, conducting our business, or providing services to you on our behalf.
For example: We use —— as our email marketing platform to enable us to send out marketing emails.
Such trusted parties may have access to personally identifiable information on a need-to-know basis and we disclose only the personal information that is necessary to deliver the service. All third-party service providers are contractually obliged to keep your information confidential. All of our partners have confirmed they comply with all appropriate data protection laws.
What data we might share with third party service providers?
In order to be able to fulfil your order, and provide you with the best possible service, we may need to disclose your Personal Information to the other parties for the following purposes:
- In order to process your payment securely, and to check for potential fraud your personal data will be shared with our payment providers.
- In order to deliver your order, we will share your delivery address and may share your email and telephone number with our carrier (e.g., Swiss Post), so that you can be notified when your order is on its way.
- In order to serve you with tailored product recommendations and personalized website and newsletter content your browsing & purchasing history is shared with Episerver, our third-party personalization platform.
- Only if you have consented, will you be subscribed to our email newsletter which will keep you updated regarding special offers, new products and other marketing information. You can unsubscribe at any time.
- For some personalized products and gift experiences, we may need to share your order and delivery information with our select partners to enable them to complete your order and deliver it accurately.
- In order to advertise online we use something called “remarketing” which uses data from your past visits to our website to show you personalized adverts featuring products you have looked at on our site. We work with Google and Facebook to show our ads in this way.
- Help to detect, investigate, mitigate and prevent potentially fraudulent and illegal acts or violations of our contracts and data security breaches and to assess and manage risk, including to alert you if fraudulent activities have been detected on your account.
Third Party Privacy Practices
This Privacy Notice addresses only our use and handling of Personal Information, which we collect from you in connection with providing you our services. If you disclose your Personal Information to a third party, or visit a third party website via a link from our services, their privacy notices and practices will apply to any Personal Information you provide to them or they collect from you.
We cannot guarantee the privacy or security of your Personal Information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your Personal Information. This is true even where the third parties to whom you disclose Personal Information are bidders, buyers or sellers on our site.
Choices and Rights
We welcome your inquiries and comments. You have the right to know what Personal Information we process about you and may request a copy. You are also entitled to have incorrect or incomplete Personal Information about you corrected or completed and you may ask us to delete your Personal Information. You can also object to certain Personal Information about you being processed and request that processing be limited. Please note that the limitation or deletion of your Personal Information may mean that we will be unable to provide the services and information described above. You also have the right to have the information transferred to another party responsible for data processing.
Date updated: 23-08-2024